How much does a doorstep vet consultation cost in Delhi NCR?

A doorstep veterinary consultation with Lifeline Pet Care costs ₹449. This includes a full physical clinical exam and a digitally signed doctor prescription sent on WhatsApp.

How quickly does the emergency vet arrive at home?

For emergency SOS calls across Delhi, Gurgaon, Noida, Ghaziabad, and Faridabad, our average doctor arrival time is 35 minutes.

Are pet vaccines temperature controlled during delivery?

Yes. All vaccines (Zoetis, Virbac, Intervet) are maintained in 2°C–8°C insulated digital cold-chain carriers until administered by the doctor.

Terms & Conditions

Last Updated: 29/8/2026

Welcome to Life Line Pet Care. By accessing or using our website, booking services, or contacting us through any medium (website, phone, email, or social media), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About Life Line Pet Care

Life Line Pet Care provides pet-related services including but not limited to veterinary consultations, pet grooming, vaccination assistance, general pet care guidance, and appointment booking services. Our goal is to ensure the well-being, safety, and comfort of pets while offering reliable support to pet owners.

2. Acceptance of Terms

By using our website or booking any service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of our website and services immediately.

3. Services & Appointments

All services are provided based on availability and prior appointment confirmation.
Appointment booking through the website or other channels does not guarantee service until confirmation is provided by Life Line Pet Care.
We reserve the right to reschedule, cancel, or refuse any appointment in case of emergencies, staff unavailability, incorrect information, or safety concerns.
Services provided are for animal care and assistance purposes only and do not replace emergency veterinary treatment unless explicitly stated.

4. User Responsibilities

Provide accurate and complete information while booking appointments.
Ensure that your pet is handled safely and does not pose a threat to staff, other animals, or property.
Inform us in advance about any known medical conditions, aggressive behavior, allergies, or special care requirements of your pet.
Follow the instructions and guidance provided by our staff during service delivery.

5. Payments & Charges

Service charges, if applicable, will be communicated clearly.
Any future payment integrations (UPI, cards, online gateways) will follow secure and standard payment practices.
Life Line Pet Care reserves the right to modify service pricing at any time without prior notice.
No refunds will be provided once a service has been delivered, except in cases of service failure from our end.

6. Cancellations & No-Show Policy

Users are requested to inform us in advance for cancellations.
Repeated no-shows or last-minute cancellations may result in refusal of future bookings.
Life Line Pet Care holds the right to cancel appointments if false or misleading information is provided.

7. Limitation of Liability

Life Line Pet Care shall not be held responsible for any injury, illness, loss, or damage caused due to unforeseen circumstances, natural behavior of animals, or incomplete information provided by the pet owner.

While we take all reasonable safety measures, animal behavior can be unpredictable, and users acknowledge this inherent risk.

Our liability, if any, shall be limited strictly to the service fee paid.

8. Website Usage & Content

All content on this website, including text, logos, images, and design, is the intellectual property of Life Line Pet Care. Unauthorized copying, modification, distribution, or commercial use is strictly prohibited.

9. Privacy & Data Protection

Personal information collected through the website is used only for service-related communication. We do not sell, rent, or misuse user data. More details are available in our Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party platforms. Life Line Pet Care is not responsible for the content or practices of such websites.

11. Changes to Terms

Life Line Pet Care reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use implies acceptance of updated terms.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to local jurisdiction.

13. Contact Information

For any questions or clarifications, contact us at:
📧 lifelinepetcares@gmail.com